FREQUENTLY ASKED QUESTIONS

ANSWERs to common QUESTIONS

 

We’ve built out a set of FAQ’s that will answer many of the questions you may have about SpinMe products, how they work and how they can be configured. If your question is not listed and you’d like to know more, simply get in touch below and you’ll be connected to a real person who can help.

IS IT POSSIBLE TO COLLABORATE OVER MULTIPLE STUDIOS AND OFFICE LOCATIONS?

YES – SpinMe Studio connects any number of sets, departments, and studios across multiple geographic locations with simple and instant communication.

CAN SPINME STUDIO TRACK A PHYSICAL PRODUCT CYCLE WITHIN THE PHOTO STUDIO?

YES – SpinMe Studio uses the Scanning and Tracking module to track the movement of physical products across multiple departments and locations.

WHAT ARE THE FILE FORMATS THAT SPINME STUDIO CAN SUPPORT?

SpinMe Studio currently supports a long list of file formats. Some of which include JPEG, PNG, TIFF, RAW, 360 spins. SpinMe Studio is constantly supporting new file formats.

IS IT POSSIBLE TO SEND FILES DIRECTLY TO END POINT SYSTEM/S FROM SPINME STUDIO?

YES – SpinMe Studio can be configured to bulk upload files to the appropriate end-point system based on a client’s specifications using an automated process.

IS IT POSSIBLE TO INCORPORATE INVOICING FOR COMMERCIAL STUDIOS INTO MY WORKFLOW?

YES – SpinMe Studio can be integrated with accounting software to automatically extract information directly from SpinMe Studio making invoicing more efficient.

IS SPINME STUDIO A TOOL TO BE USED JUST IN THE PHOTO STUDIO OR CAN OTHER TEAMS INTERACT WITH IT TOO?

SpinMe Studio can be used across multiple functions and departments simultaneously. From product buying and planning to production and e-commerce.

CAN SPINME STUDIO BE CHANGED AS MY BUSINESS NEEDS CHANGE?

YES – As your business changes or grows, SpinMe Studio has the flexibility to change with it. The modular-based workflow makes it easy to meet your long-term needs.

CAN SHOOT PLANNING BE PERFORMED IN SPINME STUDIO?

YES – Multiple shoot and resource planning activities can be performed within SpinMe Studio prior to the arrival of physical products.

IS IT POSSIBLE TO STORE REFERENCE STYLE GUIDES IN SPINME STUDIO?

YES – SpinMe Studio currently supports the ability to attach reference imagery, with full PDF style guideline attachment currently under development.

CAN SPINME STUDIO INTEGRATE WITH OTHER SYSTEMS?

YES – SpinMe Studio currently integrates with many systems, and has the ability to do so via API or FTP connectivity.

WILL SPINME STUDIO AFFECT THE QUALITY OF IMAGES IMPORTED?

NO – SpinMe Studio preserves the quality of the source images captured and/or imported, throughout the entire studio workflow process.

AT WHAT POINT WILL THE WIDER STUDIO TEAM HAVE VISIBILITY OF PRODUCTS THAT HAVE ARRIVED IN THE STUDIO'S STOCKROOM?

Product visibility is immediate at the point at which the product is ‘checked in’. This information is available to anyone across the business with access to SpinMe Studio.

The answer to your question not here?

Get in touch below and discover how we can help your business.

 

Get In Touch

SpinMe Ltd

Cheltenham Film Studios
Hatherley Lane, Arle Court
Cheltenham, Gloucestershire
GL51 6PN
United Kingdom

sales@spinme.co.uk

+44 (0)1242 220144